Job Title: Banquet Server

Reports To: Banquet Manager/Supervisor

Purpose of Position: To provide excellent service to guests during banquet events, ensuring that the event runs smoothly and that guests have a positive experience.

Key Responsibilities:

• Set up banquet tables and chairs according to event specifications, including table linens, silverware, glassware, and centerpieces.
• Serve food and beverages to guests in a timely and professional manner, following proper service etiquette.
• Clear tables and reset for the next course of the meal.
• Assist with the setup and breakdown of event equipment and decorations.
• Follow all safety and sanitation guidelines.
• Respond to guest requests and complaints in a timely and professional manner.
• Follow all company policies and procedures.
• Perform other duties as assigned by management.

Qualifications:

• High school diploma or equivalent.
• Prior experience as a server in a banquet or restaurant setting preferred.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must have excellent customer service skills.
• Must be able to work independently and as part of a team.
• Must have a professional appearance and attitude.
• Must be able to lift and carry heavy trays (up to 30 lbs).
• Must be able to stand and walk for extended periods of time.
• Must have knowledge of proper service etiquette and banquet service techniques.
• TIPS or other alcohol serving certification is a plus.

Physical Demands:

• Occasionally lift and/or move up to 30 pounds
• Frequently required to stand, walk, use hands, reach with hands and arms, and talk or hear.
• Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

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